Delivery & Shipping

We process and ship your order only after all payment and delivery details have been verified. Delivery charges will be displayed on the checkout page once you have entered and selected your shipping address. We exclusively partner with DHL to ensure reliable shipping within GCC countries.

Orders are typically delivered within 3 to 5 business days after confirmation. All deliveries require a signature as proof of receipt. We cannot proceed with delivery without a signature, so please ensure you are available to sign.

You can monitor the status of your order through the ‘Order History’ tab in your account. Please note that any delivery dates or times provided are estimates only. We are not liable for any loss or damage incurred due to delivery delays.

All items are fully insured against theft and accidental damage during transit. However, once your items are delivered and signed for, the insurance coverage ends.

If your package arrives damaged, we recommend refusing the delivery or noting the damage when signing for it to ensure proper documentation.